Please view our order processing time in the bar at the top of our website.

All orders are sent via Australia post. It is not our responsibility if your package is lost or sent to an incorrect address. PLEASE, double check you have entered the correct delivery address at checkout.

Please note that selecting Express Post will not speed up the processing time of your order, only the time Australia Post takes to deliver your parcel. 

Australia post claims standard postage parcels in Australia will take up to 6 business days to arrive at their destination. Express post parcels will take up to 3 business days to arrive at their destination. 

If you would like to combine two orders, use the discount code COMBINE at the checkout. Please send us an email immediately after making your second purchase stating the two order numbers you wish to combine!

We ship worldwide. If your country does not display at checkout, please email and we will add your country as an option. 

We ship to:

  • Australia 
  • New Zealand  
  • Cook Islands
  • Singapore 
  • Malaysia
  • India
  • United States 
  • Canada 
  • Papua New Guinea  
  • Mexico 
  • Austria  
  • United Kingdom 
  • South Africa 
  • Rwanda  
  • Nigeria  
  • Pakistan 
  • Poland 
  • Spain  
  • United Arab Emirates 
  • Turkey
  • Greece
  • Chile
  • Germany
  • Ghana
  • Croatia

Jewellery Supplies Co values the environment and uses cellulose bags (biodegradable) and reused plastic bags to pack products. Orders are packed in recyclable boxes and tissue paper, and then posted in compostable satchels or recyclable shredded newspaper padded bags. 

 Jewellery Supplies Co packaging